Around 3,500 United Airlines flights were grounded across the globe Wednesday thanks to a reported computer glitch.
Due to the computer problem United was unable to scan or print boarding passes.
“We experienced a network connectivity issue this morning,” United confirmed in a statement after 9 a.m. “We are working to resolve this and apologize to our customers for any inconvenience.”
The freeze on flights lasted more than an hour and even after the issue was resolved, a ripple effect of delays still affected the 235 airports across the U.S. serviced by United.
United offered compensation to those affected by the groundings.
“We will have a waiver available at united.com for customers who are able to change their flight plans,” United said in a statement.”
The state-run news service of North Korea sent a tweet claiming responsibility for the havoc experienced by United.
Heroic computer vandals shut down all operation of imperialist US United Airlines. Ten thousand years of life to Supreme Leader Kim Jong-Un!
— DPRK News Service (@DPRK_News) July 8, 2015
However, the White House released a statement saying that no malicious actor was behind the groundings that affected United.[NBC][Reuters][The Guardian]